FAQ

Frequently asked questions about the app

Registration, authorization
- Unable to register (create a page for the first time) in Noomeera. What do I do?
  Try to register using a different email/phone number...
- Unable to authorize (login into an already existing profile) into Noomeera. What do I do?
  Make sure the data entered is correct...
- Why is some other profile opening?
  Probably your mail / phone number is registered...
- What to do if I didn't recieve a one-time code?
  Please check the SPAM folder..
- Can't access the email/phone number with which I used to log in. What to do?
  You need to confirm your rights to the account...
Blocking
- I can't access the email/phone number with which I used to log in. What to do?
  Your profile content likely violates user agreement...
- How do I unblock my profile?
  Unblocking a profile earlier is not possible...
Shopping
- How to get VIP status?
  There are two ways of acquiring VIP...
- Money was debited for a VIP-status/gift, but the purchase wasn't activated. What do I do?
  To solve this problem, you need to contact us at...
Roadway
- Why are my posts being taken down?
  Frequent reasons for posts being deleted are...
- "My", "Main", "Subscriptions": what is the difference between these three types of "Roads"?
  In the section "My Road" only your posts are stored...
- I send a post to the Main Road but it gets published in the My Road section only. Why?
  Your post is not valid for public viewing, but it may well...
- How to open the "Road" of one city?
  Open the "Road" tab in the upper right corner, click the "Filter" button...
Map
- How to filter people, events and condition on the Map?
  Open the Map section or drag it down...
- How to mark events on the Map?
  Open the Map section or drag it down...
- There is a feed of users on the Map at the bottom of the screen. Who are these people, and can I turn off the feed from displaying?
  The feed contains the accounts of users...
Conversations
- How do I create a group chat?
  Open the Conversations section and click...
Search
- How do I find a user?
  To find a user all you need to know...
- How do I find a group?
  There are two ways to search...
Rating
- What affects the rating?
  In the Profile section, above the Status...

Registration, authorization

Unable to register (create a page for the first time) in Noomeera. What do I do?

Try to register using a different email/phone number...

Unable to authorize (login into an already existing profile) into Noomeera. What do I do?

Make sure the data entered is correct...

Why is some other profile opening?

Probably your mail / phone number is registered...

What to do if I didn't recieve a one-time code?

Please check the SPAM folder..

Can't access the email/phone number with which I used to log in. What to do?

You need to confirm your rights to the account...

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